24/7 support

Our team of clinical professionals, volunteers, patients, and ex-patients are available any time of the day, any day of the year, from any device with internet access.

Safety and security

Access is granted on an invite-only basis and users can post anonymously to the forums, which are monitored by staff to ensure a safe place for all.

Real time support

Patients and clinicians don’t need to travel or reorganise their schedule to use the service, and it can help patients on waiting lists and/or during step down.

How it works

SHaRON provides online forums where patients can freely ask questions, join conversations with other patients, and find immediate support. It is moderated 24/7 by clinical professionals, volunteers, and current and past patients, and operates on an invite-only basis, with members having the ability to post anonymously.

The platform makes efficient use of clinicians’ time as it enables one clinician to interact with many members at the same time, and it benefits patients by being available all day, every day, so they don’t need to make time or travel to find help.

Many services use their SHaRON platform to provide additional support and communication, run workshop advertisements, start activities, and provide fact-filled sessions to ignite their online community. Having this extra window into a patient’s life can also mean that deterioration may be detected early.

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Benefits

SHaRON improves outcomes and saves time for both patients and clinicians.

See how SHaRON helps

Services with a SHaRON

SHaRON supports people accessing a wide range of services.

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Bring SHaRON to your service

Enhance your care offering with our online support network.

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“SHaRON has helped me recover faster because of all the support at my fingertips, as well as [being] a place where I don't feel judged.”
Claire